6 Days Easy Return / Exchange Policy — Changed your mind or received the wrong item? Watchio.pk offers a 6-day easy return and exchange policy from the date of delivery. Conditions: the watch must be unworn, in its original condition with all tags, protective films and packaging intact. To start a return or exchange, contact us on WhatsApp or email info@watchio.pk within 6 days of receiving your order with your order number and a photo of the item. Once approved, we will arrange pickup or guide you on shipping the item back. Refunds are issued via bank transfer or as store credit after inspection; exchanges are shipped free of charge. Items damaged due to misuse, water damage beyond the stated water resistance, or with removed tags cannot be returned.